Privacy Policy
Last updated Feb 11, 2025
This Privacy Policy describes how Young Event Group LLC (dba bartendersNow), located at 650 Nuttman St, Ste 114, Santa Clara, CA 95054, United States ("Company," "we," "us," or "our"), collects, uses, and shares personal information of users of our website, www.young.events (the "Website"), and any related services, sales, marketing, or events (collectively, the "Services"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this Privacy Policy or our practices, please contact us at info@young.events or 888.411.2187.
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this Privacy Policy, do not access or use our Services.
Information You Provide to Us Directly:
Account and Profile Information: When you create an account, contact us, respond to surveys, subscribe to newsletters, or otherwise interact with our Services, you may provide us with personal information, such as your name, email address, phone number, mailing address, billing address, and other similar information. Providing your phone number is voluntary, however, certain services or features may require a phone number for full functionality or communication.
Payment Information: If you make purchases through our Services, we collect information necessary to process your payment. This may include your payment instrument number (such as a credit card number), security code, and billing address. Important: Payment data is primarily processed and stored by our third-party payment processors: Stripe, Coinbase, and PayPal. We do not store your full credit card details on our servers. Please review their privacy policies for details on their data handling practices:
Communications: When you communicate with us (via email, phone, live chat, contact forms, or otherwise), we collect the content of those communications. This includes your phone number if you contact us by phone or provide it in other communications. We may also record phone calls for quality assurance and training purposes, subject to applicable laws and regulations and with appropriate consent where required.
Event Information: If you use our Services in connection with an event, we may collect information related to that event, which may include event details, guest lists, and other relevant information. This might be provided by you or by other users involved in the event.
Other information: If you volunteer any other information, we will store it.
Information Collected Automatically:
Log and Usage Data: We automatically collect certain information when you visit, use, or navigate our Services. This includes information about your interactions with the Services, such as your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, date and time stamps, and other usage details. We collect this information through server logs and various tracking technologies (see Section 4).
Device Data: We collect information about the device you use to access our Services, including the device type, operating system, unique device identifiers, browser type, and mobile network information.
Location Data: We may collect information about your device's location. The precision of this location data can vary. We may use technologies like GPS and IP address-based location to determine your approximate location. You can control location data collection through your device settings. However, disabling location services may limit your ability to use certain features of our Services.
2. HOW DO WE USE YOUR INFORMATION?
We use your personal information for the following purposes:
To Provide and Improve Our Services: This is our primary purpose. We use your information to operate, maintain, and improve our Website and Services, including:
Fulfilling and managing orders, payments, and other transactions.
Providing customer support and responding to inquiries, including via phone calls and SMS messages if you have provided your phone number and consented to such communication.
Personalizing your experience on the Website.
Developing new features and functionality.
Facilitating the delivery of our services.
To Communicate with You:
Sending you service-related communications, such as updates, security alerts, and account notifications, which may include SMS messages or phone calls if appropriate and with consent where required.
Responding to your requests, comments, and questions, including via phone if you have contacted us by phone or provided your number for this purpose.
For Marketing and Advertising (With Your Consent Where Required):
Sending you marketing and promotional communications about our Services or the services of our partners via email and, with your explicit consent, via SMS messages or phone calls. You can opt out of marketing communications at any time. Instructions for opting out are provided in each marketing email and are also detailed in Section 8 below regarding your privacy rights, including opting out of SMS or phone marketing.
Delivering targeted advertising to you on our Website and other platforms. We may work with third-party advertising partners to display ads based on your interests and online activity. This does not include sharing your phone number with third parties for their direct marketing purposes.
For Legal Compliance and Protection:
Complying with applicable laws, regulations, and legal processes (e.g., responding to subpoenas or court orders).
Protecting our rights, property, and safety, and the rights, property, and safety of our users and others.
Investigating and preventing fraud, security breaches, and other prohibited or illegal activities.
For Internal Business Purposes:
Data analysis, research, and development.
Identifying usage trends and improving the effectiveness of our promotional campaigns.
Auditing and internal reporting.
Administer prize draws and competitions
We process your personal information based on the following legal grounds:
Performance of a Contract: When processing is necessary to fulfill our contractual obligations to you (e.g., providing the Services you've requested).
Legitimate Interests: When processing is necessary for our legitimate business interests (e.g., improving our Services, preventing fraud), provided these interests are not overridden by your rights and freedoms.
Consent: When you have given us explicit consent to process your personal information for a specific purpose (e.g., for marketing communications via SMS or phone). You can withdraw your consent at any time.
Legal Obligation: When processing is necessary to comply with a legal obligation (e.g., responding to a court order).
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
We may share your personal information in the following circumstances:
With Third-Party Service Providers: We share information with vendors, consultants, and other service providers who need access to your information to perform services on our behalf. These include:
Payment processors (Stripe, Coinbase, PayPal)
Hosting providers
Email and SMS service providers
Analytics providers (e.g., Google Analytics)
Customer support platforms
Marketing and advertising partners (e.g., Google AdSense, Facebook advertising, Instagram advertising, Yelp advertising). DocuSign, TypeForm, and Facebook Customer Chat.
Call recording and transcription services (if applicable).
Note: These third parties are contractually obligated to protect your information and use it only for the purposes we specify. They are prohibited from using your phone number for their own marketing purposes.
With Affiliates: We may share information with our parent company, subsidiaries, joint venture partners, and other companies under common control with us.
With Business Partners: We may share information with business partners to offer you certain products, services, or promotions. We will obtain your consent before sharing your information for these purposes where required by law. This will not include sharing your phone number for business partners' direct marketing without your explicit consent.
For Business Transfers: If we are involved in a merger, acquisition, financing, sale of assets, or other similar transaction, your information may be transferred as part of that transaction. We will notify you of any such transfer and any choices you may have regarding your information.
For Legal Reasons: We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to:
Comply with a legal obligation (e.g., a subpoena, court order, or government request).
Protect our rights, property, or safety, or the rights, property, or safety of others.
Investigate and prevent fraud or security breaches.
Enforce our Terms of Service.
With Your Consent: We may share your information with other parties if you have given us your explicit consent to do so.
With Google My Business.
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
We and our third-party partners use cookies and similar tracking technologies (like web beacons, pixels, and device identifiers) to collect information about your browsing activity, interactions with our Services, and device.
Cookies: Cookies are small data files that are placed on your device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the website owners.
Types of Cookies We Use:
Essential Cookies: These cookies are necessary for the Website to function properly. They enable you to navigate the Website and use its features.
Performance Cookies: These cookies collect information about how you use the Website, such as which pages you visit most often. This information helps us improve the Website's performance.
Functionality Cookies: These cookies allow the Website to remember choices you make (such as your username or language preference) and provide enhanced features.
Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.
Managing Cookies: Most web browsers allow you to control cookies through their settings. You can typically block, delete, or disable cookies. However, if you block or disable essential cookies, the Website may not function properly. For more information on how to manage cookies, please refer to your browser's help documentation.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. We will not keep your personal information for more than 2 years without legitimate business need.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include, but are not limited to, data encryption, access controls, regular security assessments, and employee training. However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You acknowledge and agree that you provide your personal information at your own risk.
7. DO WE COLLECT INFORMATION FROM MINORS?
Our Services are not directed to individuals under the age of 18 ("Minors"). We do not knowingly collect personal information from Minors. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at info@young.events. If we become aware that we have collected personal information from a Minor without parental consent, we will take steps to delete that information from our servers.
8. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your location and applicable laws, you may have certain rights regarding your personal information. These rights may include:
Right to Access: You have the right to request access to the personal information we hold about you, including your phone number.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you, including inaccuracies in your phone number.
Right to Erasure ("Right to be Forgotten"): You have the right to request that we delete your personal information, including your phone number, subject to certain exceptions (e.g., when we need to retain the information to comply with a legal obligation).
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
Right to Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
Right to Object: You have the right to object to the processing of your personal information under certain circumstances, including for direct marketing purposes via email, SMS, or phone calls.
Right to Withdraw Consent: If we are processing your personal information based on your consent, including consent to receive SMS or phone marketing, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of processing based on consent before its withdrawal. To unsubscribe from SMS or phone marketing, you can reply "STOP" to any marketing SMS message you receive, or inform us directly via email or phone.
Right to Non-Discrimination: We will never deny services, charge you different prices, or provide a different level of service because you have exercised your privacy rights.
To exercise any of these rights, please contact us at info@young.events. We will respond to your request within 30 days, as required by applicable law. We may need to verify your identity before processing your request.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
10. CALIFORNIA RESIDENTS' PRIVACY RIGHTS
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), and "Shine the Light" law.
CCPA/CPRA Rights:
Right to Know: You have the right to request that we disclose to you:
The categories of personal information we have collected about you.
The categories of sources from which the personal information is collected.
The business or commercial purpose for collecting, selling, or sharing personal information.
The categories of third parties to whom we disclose personal information.
The specific pieces of personal information we have collected about you.
Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions.
Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
Right to Opt-Out of Sale/Sharing: You have the right to opt out of the "sale" or "sharing" of your personal information. We do not currently "sell" your personal information as defined under CCPA/CPRA. However, certain data sharing for targeted advertising purposes may be considered "sharing" under CPRA.
Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to limit the use and disclosure of your sensitive personal information (as defined by CPRA) to only that which is necessary to provide the Services. We do not currently use or disclose sensitive personal information for purposes other than those permitted by law.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA/CPRA rights.
Shine the Light Law: California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
To exercise your CCPA/CPRA rights, please contact us at info@young.events. We will respond to your request within 45 days, as required by law. We may need to verify your identity before processing your request.
11. DO WE MAKE UPDATES TO THIS NOTICE?
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date, and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we will notify you either by prominently posting a notice of such changes on our Website or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this Privacy Policy, please contact us at:
Young Event Group LLC
650 Nuttman St, Ste 114
Santa Clara, CA 95054
United States
Email: info@young.events
Phone: 888.411.2187